CRM Executive

Vezeeta
Riyadh
vezeeta 130

Company Profile

Vezeeta.com is the leading digital healthcare booking platform and practice management software in MENA. We are pioneering the shift to automated physician, clinic and hospital bookings making healthcare easily accessible in the region. With over 200,000 verified reviews, patients are able to search, compare, and book the best doctors in just 1 minute. Doctors also provide Patients with seamless healthcare experiences through our clinic management software. We operate in Egypt, KSA, Levant and UAE. We strive to lead every aspect of the healthcare industry and continue to launch products that have positive impact on people’s lives.

Role

We are hiring a CRM Executive, who will be part of our Operations team.

Here’s what an ordinary day looks like, you will:

  • Taking a lead role, undertake data management, database administration and data exchange operational tasks as directed by the direct manager and in accordance with CRM data policies and procedures.
  • Verify & Input customer’s details in the CRM.
  • Manages customer’s activation on the company CRM.
  • Identifies customer’s product lines & manage updates.
  • Apply deactivation procedures on customers that violates set users terms and conditions.
  • Ensure the accuracy of the CRM data.
  • Using data held within the company’s CRM system undertake data analysis, interpretation and collation for operations management and incident resolution.
  • Perform data uplift and cleansing activity such as record de-duplication
  • Issue quantitative/qualitative periodical report.
Requirements

 You’re going to need this to carry out this job

  • Bachelor's Degree in Business Administration.
  • Excel Proficiency.
  • Excellent Communication and Interpersonal Skills.
  • Detail Oriented, Accurate and Organized in work.