Market Research Analyst (Male/Female)

IBS Customer Experience

Company Profile

IBS Customer Experience is a marketing consultancy offering a range of customer experience solutions located at Al-Khobar City, Eastern Province, Saudi Arabia.  The Customer Experience (CX) solutions are delivering a comprehensive insight that empowers organizations to take correct decisions and drive a successful customer experience strategy.

  • Manage all aspects of marketing research projects including identifying objectives, designing methodology, creating questionnaires, implementing, analyzing and reporting market research.
  • Analyze and translate data into summaries with conclusions that deliver on objectives that supporting proactive insights and recommendations.
  • Collect data and understand statistics, using data collection and statistical softwares.
  • Manage data collectors and monitor data collection progress.
  • Prepare and submit final reports, and present research findings to the project stakeholders.
  • Participate in all customer experience research using different programs including; mystery shopping, customer satisfaction, NPS program, product development and other market research.



Jobs description jobs in Saudi 


Bachelor degree in Marketing or Business.
2-5 years experience in similar field.
Must have experience in market research projects including; customer research, mystery shopping programs, data collecting & analysis. 
Must be fluent in English
Strong analytical skills
Excellent writing skills
Self motivated, creative.
Problems solving and critical thinking skills.
Ability to manage multiple projects
Excellent computer skills including MS Office
Job location: Khobar - Saudi Arabia

If you are interested complete your application, or send your updated cv directly to: [email protected]