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Retail Manager (Saud National)

aer rianta
Riyadh
12345

Company Profile

Aer Rianta International cpt is an airport and retail holding and management company, registered in Dublin and with its head office at Dublin Airport. ARI is a subsidiary of Ireland's state-owned DAA. The company was established in 1988 as part of Aer Rianta

Role
  • Duties & Responsibilities:
  • Be fully accountable for performance on a shift basis- take a helicopter view of shop operations while leading the team through visible presence on shop floor including satellite units
  • Ensure each Retail Department Manager and Retail Team Lead have a clear understanding of their objectives, both in terms of sales and people management both on a shift basis and via the formal PM process
  • Be a motivating presence on the floor, driving engagement of all staff via structured initiatives
  • Embed continuous improvement ethos and be active in creating, reviewing and implementing change to improve efficiency and processes.
  • Act as key support and escalation point for Retail Department Managers and Retail Team Leads as necessary with relevant stakeholders
  • Ensure that all targets and priorities are communicated to all teams at start of shift via Retail Department Managers and Retail Team Leads and get feedback on progress versus same throughout the shift
  • Delegate all operational tasks through Department managers as appropriate to ensure effective execution
  • Support the Airport Retail Managers wider team by implementing clear handovers at start/end of shift using the handover document.
  • Ensure each Retail Team Lead has understanding and is commercially aware of their Business Unit
Requirements

Qualifications & Experience:

  • 5 years relevant retail management experience
  • Higher level qualification in front line management/supervisory skills desirable
  • Strong people management skills
  • Proven ability to build strong working relationships, influence stakeholders and communicate effectively
  • Strong analytical skills and proven track record in delivering results
  • Excellent working knowledge of MS Office
  • Excellent communication skills in English & Arabic